Fauna Foods Corporate Philosophy

Fauna Foods serves the specialty consumer pet sector. The products we distribute are carefully selected to provide optimum results for professionals engaged in pet health care as well as pets for companionship.

Our products lines encompass high quality, consumable products which include premium foods, rawhide treats, grooming products, litters, bedding etc., featuring EUKANUBA, IAMS, and SUNSEED pet foods and other pet health care products for consumer use.

Our spectrum of customers includes: pet stores; pet food/supply retailers; veterinarians; breeders; guide dog associations; city and state police canine divisions; groomers; kennels; trainers and animal shelters.

We take pride in the contribution we have made to help raise the standard for products used in the pet industry.

IT IS OUR BELIEF, that in addition to providing the finest quality pet care products, it is our responsibility to provide the highest measure of service to our customers. In short, WE CARE ABOUT THE PEOPLE WHO CARE FOR ANIMALS.

WE BELIEVE that our customers are entitled to products and services of the highest quality. Quality is not a “bargain basement” commodity, Our objective has always been to satisfy customers who will rely on us to meet their needs and help them solve their problems on both an immediate and long term basis. To assure meeting this objective in our daily operations, the Company’s management and employees subscribe to the following principles:

  • Sell only quality products
  • Assure our customers of a reliable source of supply and Timely Delivery of orders. Continue our responsibility to our customer beyond the sale, with prompt, efficient service and follow-up
  • Provide our customers with Value-Added Service. Store resets, re-racking, promotions, off-shelf displays, end caps, P.O.P. materials and window treatments are just a few of the value-added services we offer our customers. Helping to educate our customers is also very important to us. We offer in-store training classes to you and your staff on a number of topics including nutrition, business math, merchandising, retailing techniques and other areas.
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